We accept returns postmarked within 7 days from the date your order was delivered.
All unused clothing and shoes will be refunded via your original payment method.
Shoes must be returned in their original box.
Worn or washed items will not be accepted.
Final sale items are non-refundable.
All unused accessories can be exchanged or returned for full store credit within 7 days of receipt. Items must be returned in there original packaging.
Original shipping is non-refundable.
Unfortunately, Kara and Kate will not be responsible for any lost items or damaged packages once item is shipped.
If you received a damage item, please let us know within 1-5 business days.
Still have more questions, please feel free to send us a message.